What do I do if my membership payment isn't going through?

If you're having trouble paying for a new or renewed membership in our payment portal, follow these steps:

• Double-check your payment details:
  • Make sure your billing address and postal code match what your bank has on file for the card you are using.
    • Contact your bank to confirm the billing address and postal code on file.
  • Make sure your CVV is correct.
  • If none of the above steps work, try using a different card.
  • Check that your browser is up to date and try clearing your cache and cookies, then reload the payment portal.