What do I do if my membership payment isn't going through?
If you're in our payment portal and are having trouble paying for your new or renewed membership, please follow these steps:
- Double-check your payment details.
- Make sure your billing address and postal code match what your bank has on file for the card you are using.
- You can contact your bank to confirm the billing address/postal code.
- Make sure your CVV code is correct.
- If that isn't successful, try using a different card.
- Make sure your billing address and postal code match what your bank has on file for the card you are using.