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Troubleshooting Score Posting Issues in Golf: Step-by-Step Guide

Why can't I post my score?

If you can't post your score, the most common fixes are checking your internet connection, clearing your browser cache and cookies, updating the GHIN Mobile App, or trying a different browser or device. Work through the steps below in order. If none of them resolve the issue, contact the AGA Member Services team using the information on our Contact Us page.

  1. Check Your Internet Connection: Ensure that you have a stable internet connection. A weak or intermittent connection can cause issues when trying to post scores.

  2. Clear cache and cookies: Sometimes, browser issues can interfere with website functionality. Clearing your browser's cache and cookies can resolve these problems. Here’s how to do it:

    • Go to your browser settings.
    • Find the option for clearing browsing data.
    • Select "Cookies and other site data" and "Cached images and files."
    • Confirm the action and restart your browser.

  3. Try a different browser or device: If the issue persists, try accessing the score posting feature from a different web browser or device to see if the problem is specific to your current setup.

  4. Check the GHIN Mobile App: If you are trying to post a score through the GHIN Mobile App, ensure the app is updated to the latest version. You can check for updates in the App Store (iOS) or Google Play Store (Android). If the app continues to have issues, try posting your score through the GHIN website at ghin.com instead.

  5. Check for Website Maintenance: Occasionally, the website may undergo scheduled maintenance or updates that can temporarily affect score posting. Check the AGA website homepage or the AGA's official social media channels for any maintenance announcements. If the site is down, try again after a short wait.

  6. Contact support: If you continue to experience issues after trying the above steps, reach out to the AGA Member Services team for assistance. Visit our Contact Us page for current phone numbers, email options, and hours of availability.